Burst & Frozen Pipe Repairs Across the North West

Emergency repair for burst and frozen pipes across Merseyside, St Helens, Warrington, Wigan and the wider North West — call us any time.

24/7 Emergency Plumbing & HeatingBurst pipe, no heating or a gas concern? We offer a round-the-clock emergency call-out across the North West.

07542 668944

The North West winters can be harsh, and a burst or frozen pipe needs immediate attention. EP 24/7 responds to burst and frozen pipe emergencies across the region — stopping the damage, thawing where safe to do so, and making a lasting repair. Call 07542 668944 any time.

What causes pipes to freeze and burst

Pipes in loft spaces, external walls, unheated outbuildings, and areas near the eaves are most vulnerable when temperatures drop. When water freezes it expands, splitting the pipe or joint. The burst often isn't discovered until the thaw — when water starts to escape.

What to do immediately

Turn off your water supply at the stopcock (usually under the kitchen sink or near the water meter) to prevent further damage. If the freeze is ongoing, do not use any naked flame to thaw pipes — use warm water or a heat pack applied gently. Call us as soon as possible.

Our repair approach

We locate the burst, assess the extent of any damage, thaw frozen sections safely where appropriate, and carry out a proper repair — not a temporary patch. We can also advise on lagging and insulation to reduce the risk of recurrence.

Frequently Asked Questions

My pipe has frozen but not burst — should I still call?
Yes. A frozen pipe that isn't thawed correctly can burst as it warms up. We can help thaw it safely and check for any damage.
How do I find my stopcock?
In most houses it's under the kitchen sink, in a utility room, or beside the water meter. If you can't find it, call us — we can talk you through it.
Can you repair the damage to my walls and floor?
We repair the pipework. For any decoration or structural work resulting from water damage, we can recommend a local tradesperson or you may wish to contact your insurer.

Need a plumber or heating engineer today?

Get a free, no-obligation quote for any plumbing, heating or gas job across the North West. We're here for emergencies around the clock.